Pharmin is a registered business name of Nutrapi Ltd

Every customer conversation,
on WhatsApp, in one inbox

Pharmin is a WhatsApp-first shared inbox that connects businesses with their customers — across every sector. Automate routine replies, route chats to the right person, and never lose a message in scattered phones and inboxes again.

Get started See how it works
LIVEReplies in seconds
★★★★★ 5.0
"We never miss a call"Pharmacy · Ireland
SECUREEncrypted + human reviewed
AI Phone ServiceCall → AI → Task → Human → Patient
Online
☎
Incoming call
AI
Request captured
☑
Task created
✓
Human review
↗
Patient update
Pharmacy queueAI triaged
1
Urgent requestBlood pressure medication
Now
2
Repeat prescriptionRamipril 5mg
2m
3
Collection checkReady today?
5m
Patient channelWhatsApp
Prescription received. We'll update you when ready.
Can I collect after 6pm?
Yes — we're open until 7pm today.
How it works

Live on WhatsApp in five simple steps

From your first message to fully automated, we get your business answering customers on WhatsApp in days — not months.

  1. 01

    Connect

    Link your WhatsApp Business number to Pharmin in minutes — no new app for customers to download.

  2. 02

    Unify

    Bring your whole team into one shared inbox, with assignments, notes and a single view of every chat.

  3. 03

    Automate

    Set up AI flows to answer FAQs, capture leads and send reminders — instantly, around the clock.

  4. 04

    Route

    Complex or high-value chats are handed to the right team member automatically, with full context.

  5. 05

    Measure

    Track response times, conversions and saved hours — see exactly where WhatsApp pays back.

Built for pharmacy

Made for how a pharmacy actually runs.

Pharmin isn’t a general tool pointed at pharmacy — it’s built around what a community pharmacy deals with every day: the phone that never stops, the same handful of questions all day, and the scripts lost to a busy line.

Revenue protected

No missed call, no lost script

A busy line sends patients to the next pharmacy. Pharmin answers every call, day or night — so the scripts and sales behind them stay yours.

Every incoming call captured in the queue
Lower running costs

Time and cost back to the business

Routine calls handled automatically — dispensary time returned to your pharmacists, and phone hours an owner no longer has to staff for.

Handled automatically

Repeat request
Opening hours
“Is it ready?”

Time back to the bench

Better communication

Patients kept in the loop

Updates go out on WhatsApp from your pharmacy’s own number — ready to collect, reminders, callbacks — so patients stop ringing to chase.

Replying to a patient on WhatsApp

The phone stops running the counter

The calls that don’t need a pharmacist are answered automatically, so your team stays with the patient in front of them.

Staff time saved
Safe by design

A pharmacist always decides

Pharmin never gives clinical advice. It captures the request as a task; your pharmacist reviews and approves before anything reaches the patient.

Emergency insulin

Clinical · needs review

Approve
Fully auditable

Everything said, on record

Every call transcribed, every message kept, every action attributable — EU-hosted and GDPR-ready.

09:14Call answered
09:14Request logged
09:15Pharmacist approved
09:16Reply sent
Pricing

One flat fee, per store

A single monthly plan per pharmacy with a generous bundle of answered calls included — then a simple €0.60 a call. Drag your volume to see where you land.

30
5 / day70 / day

Starter €249 · Standard €399 · Busy €599 a month — 400 to 1,300 calls included, then €0.60 each.

Recommended plan

€399

Standard · 780 calls / month

See full pricing and estimate your store →

Ready to put your business on WhatsApp?

Book a 20-minute call. We'll walk through Pharmin and show you exactly where WhatsApp automation pays back in your sector.

Contact the team