Built to scale with you

Pharmin connects to your pharmacy's existing phone line and WhatsApp Business account. When a call comes in, our AI agent answers naturally, handles routine queries instantly, and seamlessly transfers complex calls to your team. Setup takes less than 24 hours.

If our AI encounters a query it can't confidently handle, it immediately transfers the call to your pharmacy team with full context of the conversation. Your patients always have access to a real person when they need one.

Absolutely. Pharmin is built with EU data protection at its core. All patient data is processed and stored in compliance with GDPR and the Irish Data Protection Act 2018. We never share patient data with third parties.

Yes. Pharmin works with your existing phone number — no changes needed for your patients. We can also set up additional lines if required.

Pharmin handles the most common pharmacy queries including opening hours, prescription status, stock availability, repeat prescription requests, vaccination bookings, and general enquiries. It can also send follow-up information via WhatsApp.

Most pharmacies are live within 24 hours. Our team handles the technical setup, trains the AI on your pharmacy's specific information, and provides a guided walkthrough.

Yes. You have full control over the AI's responses, tone of voice, and the information it shares. You can update your pharmacy's details, add seasonal messages, and customise greetings at any time.

Yes. Our Pay As You Go plan lets you try Pharmin with no monthly commitment. You only pay for what you use, so you can test it with real calls before scaling up.

Yes. Pay As You Go supports up to 2 locations, and Enterprise offers unlimited locations. Each location can have its own customised AI agent with location-specific information.

Pharmin supports multiple languages including English, Irish, Polish, Portuguese, Mandarin, Arabic, and many more. The AI automatically detects the caller's language and responds accordingly.